Privacy Policy

Current support and privacy contact: coderman1818@gmail.com. Current child-safety contact: coderman1818@gmail.com. The dated policy text below records the contact details at publication.

Effective date: September 27, 2026 · Version 2026-09-27

Aloha Service Network (ASN) is currently operated by Charles Cody Dana, sole proprietor. ASN is a free community-service platform intended for U.S. users age 13 and older who meet applicable local requirements. Contact coderman1818@gmail.com for privacy, support, or child-safety questions. We do not sell personal information or use it for cross-context behavioral advertising.

1. Information and purposes

2. Optional AI Assist

When you explicitly agree to an AI Assist request, ASN forwards the text described in that request to OpenAI: either your AI profile answers about skills/resources/knowledge/interests, or a post's title, description, type, and connector options. OpenAI returns suggested connectors. ASN does not automatically include your account password or private-message history. You can decline and enter connectors manually.

Do not provide confidential or unauthorized personal information. We request that generated responses not be stored as retrievable responses by the provider; provider security/abuse-monitoring retention can still apply under our service arrangement. We do not represent this as zero retention. You can report generated suggestions in the app; the report includes the output you choose to report, not automatically the original AI input. OpenAI privacy information.

3. Who receives information

4. Cookies, local storage, and security

Essential cookies and local/app storage maintain sessions, preferences, read state, and notifications. Clearing them may sign you out or reset preferences. Mobile/web service traffic and external AI/push requests use encrypted transport. iOS sessions and push tokens use device-only Keychain storage, and retained iOS notification content is encrypted using a device-only key. Android session cookies are encrypted using a device-held key and excluded from backup; device-specific push state is excluded from backup/transfer. Encryption does not eliminate access by an authorized operator, replace deletion, or guarantee that every storage layer is encrypted. Access controls, password hashing, and limited logging provide additional safeguards.

ASN does not use browser Do Not Track signals to change its essential service processing. We do not use behavioral advertising or cross-site advertising tracking. Third-party maps and resources receive the limited requests described above and have their own practices; we do not authorize them to use ASN information for advertising.

5. Retention and deletion

Account and community content are kept while needed to provide your account and chosen interactions. Operational/security activity records expire after 30 days through routine cleanup. Records needed for a specific investigation or legal obligation may require separate, access-restricted preservation. Support and moderation records are retained according to the work needed to resolve the request, an associated safety investigation, and applicable legal obligations; you may request their deletion.

Deleting your account removes it and associated content that can be reliably linked to it from active storage. Some older records may require support to verify ownership before deletion. We create a follow-up request and notify you when this applies. Other people's independently authored content and community groups with other participants may remain without identifying you as their creator. Where a retained record is justified by a legal or safety obligation, its scope and retention depend on that obligation. Removing an author label alone is not treated as deletion of personally identifying content.

We make encrypted database backups on our hosting server and copy them to an operator-controlled Mac when it is available. Backup cleanup is scheduled on a 30-day retention cycle. Backups are restricted to recovery use; deleting an account does not immediately rewrite existing encrypted backup files. Recovery requires reconciling later deletion requests before the restored service is reopened. Restricted deletion receipts contain an account identifier, deletion time, review status, and identifiers of specific older records erased during verified review to support that work; they do not contain the erased text. Server infrastructure logs and providers' retained records are managed separately; contact us for the timing and any justified exception that applies to your request. Encryption alone is not a reason to retain information indefinitely. We do not promise immediate erasure of independent copies held by recipients.

When a specific legal or safety obligation requires preserving a reported record, an authorized administrator must record the reason and an expiry date. These separate snapshots are encrypted, access-restricted, and scheduled for removal after expiry or release. Such preservation does not automatically prevent deletion of the rest of an account. The applicable obligation determines the scope and duration; there is no blanket preservation of every reported account.

6. Your choices and requests

You can change profile settings, block users, manage supported content, disable notifications or location access, decline AI Assist, and delete your account. Use Account → Delete Account or the public account-deletion request page. We verify ownership before acting on an external request and explain any additional information reasonably needed. Do not email your password.

For access, correction, deletion, or other applicable privacy rights, email coderman1818@gmail.com. We respond under applicable law and explain relevant exceptions. Rights and obligations under state privacy laws depend on their coverage; this policy does not claim that every statute applies or that ASN is exempt from all of them.

7. Children and teenagers

ASN is not intended for children under 13. If a parent or another person informs us that an account belongs to a child under 13, contact us promptly so we can restrict access and address the information according to applicable law. Users ages 13–17 must meet applicable age and parental-permission requirements. See our Child Safety Standards.

8. Changes and contact

Material changes or a change of operator will be communicated as required, and additional consent obtained where necessary. Published versions have a fixed effective date. Charles Cody Dana operates ASN; contact coderman1818@gmail.com or the contact page.